Frequently Asked Questions

What can I do on DROPIKGO?

Order food, send a parcel, request a ride, book a vehicle rental, or shop the marketplace — all from your browser at dropikgo.com.

Do I need to download an app?

No — order from any browser at dropikgo.com. A dedicated customer mobile app is in testing and will launch once it's ready. Drivers use the driver app to go online for jobs.

How do I track my order, ride, or parcel?

Go to Orders (or Rides) in the customer web app for live status updates and messages on anything active.

How do payments work?

Checkout supports cash on pickup or bank transfer (internet banking) with receipt verification — delivery orders and bookings require internet banking.

How are delivery fees calculated?

Fees are based on distance, demand, and your delivery location at checkout.

How can I become a partner or driver?

Use the signup pages, submit your profile and required documents, and wait for DROPIKGO approval before going live.

What areas does DROPIKGO serve?

DROPIKGO is live in South Tarawa, with more Kiribati communities planned next.

How do I cancel an order, ride, or booking?

You can cancel from the customer web app while it has not yet been accepted, picked up, or confirmed.

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