Frequently Asked Questions
How do I track my order?
Open the customer app and go to Orders for live status, map tracking, and messages on active deliveries.
How do payments work?
Checkout supports cash on delivery and bank transfer (internet banking) with receipt verification.
How are delivery fees calculated?
Fees are based on distance, demand, and your delivery location at checkout.
How can I become a partner or driver?
Use the signup pages, submit your profile and required documents, and wait for DROPIKGO approval before going live.
What areas does DROPIKGO serve?
Food delivery is live in South Tarawa, with more Kiribati communities planned next.
How do I cancel an order?
You can cancel from the customer app while the order has not yet been picked up by the driver.
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